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Sales rules

GRAND PRIX DE FRANCE MOTO 2012

1/ IDENTIFICATION OF SELLER :
P.H.A. (Philibert & Associés) located 15 bis place Renoux
63000 CLERMONT-FERRAND (France)
Tél : +33 (0)4 73 91 85 75
Fax : +33 (0)4 73 91 77 84 SARL au capital de 36 200 €
Siret : 37977955600016 RCS Clermont-Fd
NI FR57379779556
2/ VALIDATION OF ORDERS is within 5 working days maximum. It is specified that the tickets will be sent from April 2012. No tickets will be sent before this date.
4/ PAYMENT BY CHEQUE : ONLY FOR PAYMENT ON FRENCH BANK. The command accompanied by the payment must be sent by post to: PHA - 15 bis place Renoux - 63000 Clermont-Ferrand (France) within a maximum of 5 days. After this time, any online order will be considered void.

5/ PAYMENT BY CREDIT CARD : The accepted credit cards are : VISA, EUROCARD, MASTERCARD. Our website is the subject of the system of secured payment « PAYBOX »

6/ TICKET DELIVERY : PHA proposes
  • either pick up your tickets on arrival at the circuit (from Thursday May 12, 2p.m),
  • or sending by post (see "Option sending of the tickets").
7/ OPTION "SENDING OF THE TICKETS" : Tickets and invoice are sent as from April 2011 at the delivery address indicated during the ordering process.
Shipments are made following the option chosen, the country of destination :
  • By post mail with your signature on receipt (administration fees and postage 6,50€ per order). Valid only for France
  • By international post mail “DHL International Express” for contries other than France. See the list of available countries during the ordering process.
    (administration fees and postage 30€, 35€ or 40€ per order). 
CAUTION : the option "withdrawal of the tickets" is compulsory :
  • for some destinations
  • for all countries from May 1st
  • For France from May 7, 2011 

8/ OPTION "WITHDRAWAL OF THE TICKETS" :
You have taken care to print and keep your order validated with booking number. Ticket(s) and invoice will be delivered on presentation of this document and your ID at the welcome centre "ACCUEIL GENERAL" of "Grand prix de France".

The Welcome Centre "ACCUEIL GENERAL" of the “Grand Prix de France” is located at Le Mans Exhibition site ("Centre des Expositions"), near the North entrance of the circuit. Opening hours : Thursday, from 2 to 7 pm ; Friday, from 8 am to 8.30 pm ; Saturday, from 8 am to 7 pm; Sunday , from 7 to 12 am.

Without prior agreement with PHA, ticket(s) will be given exclusively to the person indicated in delivery field during the ordering process and on presentation of his/her passport or ID and with the validated order with file number.

9/ Once the order has been recorded, tickets cannot be taken back, nor exchanged