TERMS & CONDITIONS

FRENCH MOTOGP 2019

1/ AUTHORISED SALES AGENCY: P.H.A. (Philibert & Associés) Head Office, 15bis, Place Renoux - 63000 CLERMONT FERRAND (France) – Tel: +33 473 91 85 75 – Fax: +33 473 91 77 84 – SARL company registration for 265.000€ - SIRET (registration N° 37977955600016 RCS Clermont Ferrand,VAT: FR57379779556
 

2/ ORDER VALIDATION: will be made within a maximum of 5 working days. It is understood that the ticket dispatch will begin in April 2019. No tickets will be sent out before this date. You will receive an e-mail confirming the day of your ticket dispatch.

3/ CREDIT CARD PAYMENTS: The following credit cards are accepted for on-line payments CARTE BLEUE / VISA / EUROCARD /MASTERCARD. For security reasons for all cc. payments, we use PAYBOX DIRECT PLUS, a method of cc payment developed by PAYBOX. In this way your secured payment is made directly to our account via the server. We do not have access to your card details at any time.  Ticket purchases made on the internet are coded and secure via the SSL (Secure Socket Layer) protocol which is used worldwide by the main web browsers.

Up until February 28th 2019 & if you pay by credit card, there is a possibility of paying the total amount by 2 installments without any extra cost. The first payment is on the day of the order and the second one calendar month after. The purchase will be validated on reception of the second installment unless an agreement has been made beforehand with PHA

4/ BANK TRANSFER PAYMENT: This method of payment is only accepted for orders of 60.00€ plus. The name of the client and the order reference number must be clearly written on the transfer order form and payment must be in our account within 5 days of the on-line purchase.
Company Name: PHA
Bank: NUGER Entreprises - Clermont Ferrand
Bank identification:
Account number: 13489 04452 10732800200 79
IBAN: FR76 1348 9044 5210 7328 0020 079
SWIFT BIC: NORDFRPP or BNUGFR21

5/ TICKET TRANSPORTATION & DELIVERY
PHA can offer different postal delivery services, details of which are in N°6, “Option ticket delivery” OR ticket collection on arrival at the circuit (from 16 May 2019 at 14.00 hrs.).
The ticket collection is valid only for  tickets purchased after 01 May 2019, before this date ticket must be deliverd by postal services.
6/ OPTION “TICKET DELIVERY”  
Ticket dispatch will commence in April 2019. The tickets & invoices will be sent to the address indicated at the time of order. Deliveries are according to the options chosen and to the country of the destination indicated.
NO TICKET BEFORE the first week in April 2019 (N.B. Exception: if a Grandstand is completely sold out before this date, certain tickets will be dispatched).
► By postal tracking services “Fréquenceo” without signature (Cost for this service is 6.00€ per order). This delivery service is only available in France.
► International Delivery service via “DHL International Express” (Cost for this service 30€/35€ or 40€ according to the country of destination.).

ATTENTION : Ticket Collection at the circuit is only available for the following :
►  For certain destinations
► For all tickets purchased after 01 May 2019

7/ Please note that tickets are NON refundable and cannot be exchanged.